Health Benefit Exchange Authority Staff
Linda Wharton Boyd has spent much of her professional career working to improve the lives of District residents. She is a communications professional with a proven record of success in communications, marketing, public affairs, media relations, organizational development, strategic planning, and problem solving with the ability to effectively design, implement and manage internal and external communications and marketing programs, projects, information campaigns, promotions, as well as achieve organizational goals beyond expectations. In addition to her work at the Department of Health and the Executive Office of the Mayor, Wharton Boyd has also served as Chief of Staff/Chief Communications Officer for Councilmember Michael A. Brown; Chief Communications Officer for the DC Public Schools; Director of the Office of Communications and Public Affairs for the DC Department of Human Services/Office of the Deputy Mayor For Children, Youth, Elders And Families; Director of the DC Office of Cable Television and Telecommunications and Director of Communications / Press Secretary for DC Mayor Marion Barry.With a wealth of experiences to draw upon in strategic communications, public relations, media, telecommunications and external affairs in both the public and private sectors, Wharton Boyd is responsible for building the Health Benefit Exchange’s strategic communications and partnership engagement across the city with various community-based organizations, to include nonprofits, faith based institutions, and diverse populations. She will also serve as the liaison to the Council of the District of Columbia, District government agencies, Federal agencies and the White House.
She holds a Ph.D. in Communications and Master’s in Speech Communications from the University of Pittsburgh as well as professional Certified Municipal Manager designation from George Washington University Trachtenberg School of Public Policy and Public Administration.
Robert (Rob) Shriver, Director of Marketplace Innovation, Policy, and Operations – Mr. Shriver oversees day-to-day operations of DC Health Link, the District’s on-line individual and small group marketplace. He also advises the HBX Executive Director on health policy and strategic matters. Prior to joining the HBX, Rob worked in President Obama’s Administration at the US Office of Personnel Management. Rob served as OPM’s Deputy General Counsel for Policy and then as the Assistant Director for National Healthcare Operations, where he was in charge of establishing and overseeing the Multi-State Plan program, a new program created under the Affordable Care Act. Rob began his career as a lawyer with the National Treasury Employees Union, where he litigated cases on behalf of federal employees at every level of the court system. Rob holds a law degree from George Washington University Law School and a Bachelor of Arts from Virginia Tech, where he majored in international studies, political science, and economics.
Suzanne Peck, Chief Information Officer (CIO)/General Manager Health Benefit Services – Suzanne leads the system development of the successful DC Health Benefits Exchange, overseeing technology strategy and implementation.
Prior to DCHBX, Suzanne served as the Senior Technology and Performance Management Advisor for the Executive Office of the Mayor of Washington, DC. For four years, Suzanne served as Assistant General Manager, IT, and Chief Information Officer of the Washington Metropolitan Area Transit Authority (WMATA), taking the transportation technology and supporting business infrastructure of the nation’s second largest public transportation system from a state of disrepair to a state-of-good-repair.Suzanne served for 10 years as the Chief Technology Officer of the District of Columbia, building the technology infrastructure of the nation’s capital from worst to first, she is nationally acknowledged as having implemented from scratch one of the finest, best-practice public technology organizations in the nation.
Prior to her service at the Government of the District Columbia and WMATA, Suzanne was the senior technology and operations executive for several Fortune 500 companies, including Honeywell Information Systems, Bankers Trust, Sallie Mae, and CoreStates Financial Corporation.Suzanne has expanded and strengthened existing businesses, established technology startups, and taught as a lecturer and adjunct professor at the University of Maryland. She developed and taught classes in systems development, applications programming, management, and marketing at a number of universities in the Washington metropolitan area, including the George Washington University, the American University, the Catholic University of America, and the University of Virginia.
Suzanne holds an M.B.A (with distinction) from the Wharton School of Finance and Commerce, University of Pennsylvania, and a B.A. (cum laude) from the College of Notre Dame, Maryland. In 2010, she was named the Tech Council of Maryland’s Government IT Executive of the Year. In 2006, she was listed as the only public sector leader in Info World’s Top 25 National CTOs. Suzanne was also the first national winner of the Intelligent Enterprise Award. Her overhaul of the District of Columbia’s web page resulted in the District winning Best National Municipal Website for two consecutive years.
Annie R. White, Contracting Officer - Ms. White oversees the day-to-day operations of the Contracting Office that procures goods and services for the DC Health Benefit Exchange Authority (HBX). Ms. White retired from the DC Office of Contracting and Procurement as a Contracting Officer with 38 years of government service in 2008. Prior to joining HBX, Annie served as a Consultant providing contracting expertise to several DC Government agencies, including HBX and the DC Department of Health.
Alexander Alonso, Eligibility, Enrollment and Appeals Manager – Mr. Alonso served as the Eligibility and Enrollment Manager for the DC Health Reform and Innovation Administration (HCRIA). HCRIA was responsible for the initial planning and establishment of the DC health benefit exchange. Prior to joining HCRIA, Mr. Alonso served as a law fellow at the DC Office of Administrative Hearings, focusing on Medicaid eligibility, coverage, and provider sanctions. Prior to joining District government, Mr. Alonso worked for as a health policy specialist in two private firms representing specialty physician associations, dialysis chains, and pharmaceutical companies. He also has experience working with the Montgomery County State Attorney's Office, HHS Office of Inspector General, Office of Medicare Hearings and Appeals, and Departmental Appeals Board. Mr. Alonso is a graduate of The George Washington University, having received a J.D., an M.P.H. in Health Policy, and an M.A. in Legislative Affairs. He also is a proud graduate of the University of Florida, where he received a B.S. in Business Administration and Economics. Mr. Alonso has been a resident of the District since 2002.
Kimberly Green, Community Outreach Specialist (Consultant) - Ms. Green supports DC community initiatives of the Affordable Care Act providing excellent communication and organizational skills with an outcomes-based orientation in the areas of events and activities, inclusive of town hall meetings, special events, and leadership summits. Ms. Green’s public involvement experience of community initiatives includes facilitation and management of outreach, recruitment and communications with East Point Government, as well as with Atlanta’s regional transportation system (MARTA), Greyhound, and Fulton County Government. Ms. Green holds a B.F.A., an M. Ed., and is a current doctoral candidate.
Stephen Haines, Business Intelligence Manager – Prior to joining the HBX, Mr. Haines was a management consultant with a privately held firm serving public sector clients. In this role, he managed business operations reporting and data analytics for the Massachusetts Health Connector. Following the passage of the Affordable Care Act, Mr. Haines assisted several states during their implementations of a health insurance exchange. Mr. Haines has a Master’s degree in Information Systems and a Bachelor’s degree in Finance, both from Hawaii Pacific University.
Ikeita Cantú Hinojosa, Associate General Counsel and Policy Advisor – Ikeita Cantú Hinojosa focuses on legal and policy issues associated with operationalizing the DC Health Benefit Exchange Authority (HBX). She serves as HBX’s Privacy and Data Security Officer, and she oversees the DC Health Link Assister Program, the DC Health Link Navigator Program, and the DC Health Link Certified Application Counselor Program. Before HBX, Ms. Cantú Hinojosa was the Director of the Partner Relations Group for the Office of Public Engagement in the U.S. Department of Health & Human Services (HHS), Centers for Medicare & Medicaid Services (CMS). She also handled Culturally & Linguistically Appropriate Services in the Office of Consumer Support within the HHS Center for Consumer Information & Insurance Oversight (CCIIO). Before HHS, Ms. Cantú Hinojosa served as Assistant Director of Government Relations for Planned Parenthood Federation of America. Her legal and policy experience includes law firm contracting, the National Association of Social Workers, the National Women’s Law Center, Legal Momentum, and the law firm of Arnold & Porter in the District, as well as the City of Lubbock and the Texas Department of Criminal Justice in her home state of Texas. Ms. Cantú Hinojosa is a graduate of both Texas Tech University and the University of Michigan. She is a licensed professional social worker and currently serves as a Life Skills Instructor to inmates in the Fairfax County, Virginia, Alternative Incarceration Branch. She is licensed to practice law in both the District of Columbia and Maryland.
Samuel Ince, Accounting Officer – Mr. Ince brings over ten years of accounting experience to the DC Health Benefit Exchange. Mr. Ince began his career with the Office of the Chief Financial Officer (OCFO) as a senior auditor with the Officer of Integrity and Oversight and as an accountant. Mr. Ince later moved to the Department of Health to work as an accountant. At the Department of Health (DOH), Mr. Ince was responsible for the accounting for DOH’s three largest grants (Ryan White Relief- Part A; Ryan White Care – Part B; and the Housing Opportunity for People with AIDS - HOPWA Grants). Before joining the OCFO, Mr. Ince was an auditor with the District of Columbia Office of the Inspector General for three years. Mr. Ince holds a B.B.A – Accounting from the University of the District of Columbia.
Regina Knight, Staff Assistant – Ms. Knight, comes to the Health Benefit Exchange from the DC law firm community, where she worked several years as an intellectual property assistant. As an intellectual property assistant, she gave general secretarial support to three attorneys in the IP Patent Prosecution practice area and prepared client correspondence. Her current responsibilities at the District of Columbia’s Health Benefit Exchange include clerical and administrative support for the Exchange staff. Ms. Knight’s administrative supports allows for the day to day operations of the Health Benefit Exchange Staff. Ms. Knight brings several years of professional experience to the Exchange and holds a BS in Political Science from Tuskegee University.
Jilu Lenji, Budget Officer – Ms. Lenji is a skilled budget professional with over 15 years of experience facilitating and managing the finance and budgetary needs for various state governments, as well as agencies and businesses in the private and non-profit sectors. Ms. Lenji most recently worked at the District of Columbia, Department of Transportation (DDOT) for three years as a senior budget analyst. While at DDOT, Ms. Lenji managed a budget of 33 million dollars and capital budget of 257.6 million dollars. Prior to joining DDOT, Ms. Lenji worked at the Baltimore Housing Authority and Massachusetts Bay Transportation Authority where she managed and reviewed their operational budgets. Ms. Lenji holds a B.A. in Finance from the Bentley University, Boston.
Jennifer M. Libster, Associate General Counsel – Ms. Libster provides legal advice to the Exchange marketplace and services as its compliance officer. Prior to joining the DC Health Benefit Exchange, Ms. Libster worked for the U.S. Department of Health and Human Services’ Centers for Medicare and Medicaid Services (CMS) on the implementation of the Affordable Care Act, including the market reforms and the federally-facilitated Marketplace. Ms. Libster served as the Director of the Transparency and Disclosure Division, which worked on development and implementation of the Summary of Benefits and Coverage and other initiatives to help ensure greater transparency in the insurance markets. Prior to her federal service, Ms. Libster worked for the Georgetown Health Policy Institute conducting research on the private health insurance markets. Ms. Libster received a J.D. from the George Washington University School of Law and a M.A. in International Studies from the University of Birmingham (UK). Ms. Libster is a graduate of Randolph-Macon Women’s College, where she received a Bachelor’s degree in Political Science and Philosophy.
Ms. Teka Selamawit, Case Manager – Prior to coming to DCHBX, Ms. Teka has worked for the United Kingdom’s Department for International Development managing programs worth over $200 million that addressed the Health and Water Sector Developments in Ethiopia.
From 2010 to 2014, Ms. Teka worked at both the Ethiopian Community Center and Mary’s Center for Maternal and Child Care Inc. in Washington DC. While at the Ethiopian Community Center, Ms. Teka served the District’s low income families by facilitating access to Public Benefits such as Health Insurance, TANF and Food Stamps as well as managing other special programs. As a Program Manager for Mary’s Center’s Health Access Program, Ms. Teka has managed a successful Program that enrolled over a 1000 District residents into Qualified Health Plans during the first Health Insurance Open Enrollment Period for the Affordable Care Act and also was a DCHBX in-person assister.
Mary Beth Senkewicz, Associate General Counsel and Policy Advisor – Mary Beth Senkewicz provides legal and policy advice to the Exchange, and serves as its Freedom of Information Act officer. Prior to joining DCHBX, Ms. Senkewicz served as Deputy Commissioner, Life and Health, at the Florida Office of Insurance Regulation. In that position she represented the Commissioner at all of the National Association of Insurance Commissioners’ (NAIC) health insurance committees, including chairing the Senior Issues Task Force. Ms. Senkewicz also supervised the development of comprehensive health insurance statutory amendments to implement the Affordable Care Act. Ms. Senkewicz has also assisted the Supervisor of Insurance in Cairo, Egypt in developing a health insurance oversight structure and served as general counsel at the Wyoming Insurance Department, and is a past Executive Director of the Wyoming State Bar. Ms. Senkewicz has a law degree from St. John’s University School of Law in Queens, NY and a B.A. in English and Philosophy from Cabrini College in Radnor, PA. Ms. Senkewicz is a New York City native.
Candace Walls, IT Specialist – Ms. Walls joins DCHBX from the District’s Office of the Chief Technology Officer (OCTO) where she worked as the Lead IT Specialist at the Help Desk. Mrs. Walls has also held the position of IT Specialist Technical Coordinator with OCTO, consulting on onsite and offsite agency projects such as upgrading computers for District Department of Transportation, Office of the Attorney General, and a number of other District of Columbia Government agencies. Mrs. Walls began her diverse background in computer science working in the Executive Office of the President for former President George W. Bush and current President Barack Obama as the Senior IT Specialist for three years. In this capacity, Mrs. Walls trained and managed the Help Desk, created accounts and also assisted in the overhaul and refresh of over 2,500 computers while following National Security Agency procedures for proper record keeping for National Archives and Record Administration. Mrs. Walls has certificates from Georgetown in A+, Network+ and Security+. Mrs. Walls is currently enrolled at Prince George’s Community College.
Velvia Worrell, Case Manager – Mrs. Worrell previously worked as an in-person assister for the DC Primary Care Association assisting with the enrollment of consumers through DC Health Link. Additionally, Mrs. Worrell previously worked for over 10 years as an Education Coordinator for the American Red Cross. In her current position, Mrs. Worrell is responsible for assessment of eligibility for enrollment, providing enrollment assistance in DC Health Link health plans and assisting individuals and families who are eligible to enroll in Medicaid. Mrs. Worrell has a BS in Business Management from the University of Phoenix and is currently pursuing a Masters in Conflict Management from Jones International University.