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Brokers - What You Need to Know to Sell in DC Health Link

The DC Health Benefit Exchange Authority Board has approved the Producer Advisory Committee’s recommendations on requirements that producers will need to fulfill in order to sell in DC Health Link.  Brokers selling in DC Health Link must have an active DC resident or DC non-resident license in good standing in order to sell health insurance in the District of Columbia.   
 
Brokers that are directly employed by a carrier, sometimes referred to as “captive brokers or producers” are NOT eligible to be registered to sell qualified health plans through the Producer website on DC Health Link. However, they may seek eligibility to assist certain consumers to enroll through DC Health Link as a Certified Application Counselor pursuant to resolutions approved by the DC Health Link Executive Board on August 13, 2013, see hbx.dc.gov/page/adopted-resolutions. A registration process for becoming a Certified Application Counselor is under development and will be posted when it is available. 
 
Once all requirements have been met, a broker can register to sell insurance starting October 1, 2013 at dchealthlink.com by clicking on the broker tab. Once a broker has an approved registration for DC Health Link and has received an email with their login id and password, information about the broker will be available through DC Health Link for employers and individuals searching for brokers to assist in the purchase of health insurance.

Carrier Appointments

Prior to registration, a broker must obtain appointments with each carrier’s licensed entity in DC Health Link for the market in which he/she intends to sell.  
 
Producers can find the carrier’s licensed entities they currently have appointments with by checking this website: sbs-dc.naic.org/Lion-Web/jsp/sbsreports/AgentLookup.jsp.
 
Brokers selling in the individual market:  Brokers must be appointed with the following licensed entities:
Brokers selling in the small group or both the individual and small group markets:  Brokers must be appointed with the following licensed entities:

Training

The National Association of Health Underwriters has been selected as our training partner.  Brokers must complete a total of six hours of training in which 4 hours of CE credits will be provided for the District of Columbia. Training will consist of two parts:  District specific policies and DC Health Link website training.        
 
Part I. DC Health Link Policy Training  
 
Online Policy Training:
  • Online policy training is available for ALL licensed resident and non-resident producers in the District of Columbia.  
  • An exam will be required for those who complete online policy training. 
Cost for Online Policy Training:
  • The DC Health Benefit Exchange Authority is providing the training at NO COST for brokers who have a resident license in the District of Columbia. The training is also available at NO COST for brokers with a non-resident license in the District of Columbia, and who have a resident license in Maryland or Virginia.
  • There is a $40 fee ($30 is for the training and $10 is for the exam) for brokers that have a non-resident license in the District of Columbia with a resident license in a state other than Maryland or Virginia. 
Part II. DC Health Link Website Training 
 
In addition to the DC Health Link Policy Training, brokers must complete 2 hours of DC Health Link Website Training available online only.  Website training must be completed prior to selling insurance on DC Health Link. However, it does not need to be completed prior to registration.   
 
Cost for DC Health Link Website Training:
  • The DC Health Benefit Exchange Authority is providing the training at NO COST for brokers who have a resident license in the District of Columbia. The training is also available at NO COST for brokers with a non-resident license in the District of Columbia, and who have a resident license in Maryland or Virginia.
  • There is a $15 fee for brokers who have a non-resident license in the District of Columbia with a resident license in a state other than Maryland or Virginia.  
 
Should you have any questions, please contact: dchl.producer@dc.gov
 

Additional Resources

  • Affordable Care Act Tax Provisions for Individuals and Families -The Affordable Care Act, or health care law, contains new health insurance coverage and financial assistance options for individuals and families. The IRS will administer the tax provisions included in the law. Visit irs.gov/aca.
  • Also visit HealthCare.gov for more information on coverage options and financial assistance.
  • Producer News newsletter
  • Trained Expert Application Guide