There are various types of trained experts who serve District residents who need assistance with getting health coverage through DC Health Link: Certified Application Counselors (CACs) and DC Health Link Assisters (IPAs).
The DC Health Benefit Exchange Authority (the Authority) has contracted with MB Staffing to provide temporary staff to support the immediate needs of the Authority’s Members Services division. This would involve reaching out directly to consumers and working with consumer accounts at the direction of the Authority Member Services Manager. Staff would be required to maintain the highest level of customer service and privacy.
Qualifications include certification as a DC Health Link Assister, current or prior. Performance level, quality of customer service and maintenance of privacy while a DC Health Link Assister will be considered.
If you meet the qualifications listed above and are available to work through the month of September for approximately 4 weeks, please contact Jeffrey Hebert of MB Staffing at (202) 842-0181.