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Nearly 45,000 People Enrolled in Health Coverage Through DC Health Link

Friday, May 2, 2014

The DC Health Benefit Exchange Authority today released new data showing a strong finish as the enrollment period closed on April 30th. 

Since the marketplace opened for business on October 1, 2013, DC Health Link enrolled 44,833 people. This includes District residents who enrolled in private health plans and in Medicaid, as well as people with coverage through their employer. 


From October 1, 2013 to April 30, 2014, 44,833 people have enrolled through DC Health Link in private health plans or Medicaid:

  • 11,106 people enrolled in private health plans through the DC Health Link individual and family marketplace;
  • 20,497 people were determined eligible for Medicaid coverage through DC Health Link; and
  • 13,230 people enrolled through the DC Health Link small business marketplace.

Demographic Information for People in Qualified Health Plans Through the Individual Marketplace

Young residents continue to be the highest enrollment group in private individual coverage.  The largest enrollment – 38% of enrollees in private coverage (individual not SHOP) through DC Health Link – is 26 to 34 year olds; the second highest is 35 to 44 year olds (21%). 

Age of Enrollees in Qualified Health Plans – Individual Marketplace
(Does Not Include Medicaid and SHOP)

Age of Enrollees in Qualified Health Plans - Individual Marketplace

Age Number Percent
<18 732 6%
18-25 793 7%
26-34 4,219 38%
35-44 2,316 21%
45-54 1,621 15%
55-64 1,350 12%
65+ 75 1%


Metal Level of Coverage Selected in Qualified Health Plans – Individual Marketplace
(Does Not Include SHOP)

Metal Level Covered Lives Percent
Catastrophic 429 4%
Bronze 3,314 30%
Silver 2,811 25%
Gold 2,415 22%
Platinum 2,137 19%
Total 11,106 100%


DC Health Link Contact Center Data

Since October 1, 2013, the Contact Center has received 99,775 calls. When the enrollment season was continued after the March 31 deadline to April 15th and again to April 30th, the call volume on both days increased from a monthly average of 551 calls per day to 954 and 817 respectively.

DC Health Link Website Traffic

Since October 1, 2013, 66,247 individual accounts and 10,784 small business accounts have been created. In the same time period, had more than 280,000 visitors.